Shipping policy

Shipping Policy

At Enfasis Tech, we are committed to providing a reliable and transparent shipping experience. Please review the information below regarding order processing, shipping, tracking, and delivery.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or holidays will begin processing on the next business day.

During periods of high order volume, promotional events, holidays, or product availability changes, additional processing time may be required.

Shipping & Delivery

We currently ship within the United States.

Estimated delivery time after an order has been processed and shipped is generally 3–10 business days, depending on the destination, selected shipping method, carrier, and product availability.

Delivery estimates are provided as a reference and are not guaranteed. Delays caused by shipping carriers, severe weather, holidays, incorrect addresses, or circumstances outside our reasonable control may affect delivery times.

Order Tracking

When tracking information is available, customers will receive a shipping confirmation containing the tracking number associated with their order.

Please allow some time for the carrier's tracking system to update after the shipping label has been created.

Shipping Carriers

Orders may be shipped using USPS, UPS, FedEx, or other reliable shipping carriers, depending on the destination, package size, product, and shipping service selected.

We reserve the right to select the appropriate carrier for each shipment unless a specific shipping service is offered and selected during checkout.

Payment Verification

Orders are shipped only after payment has been successfully authorized, processed, and confirmed.

Certain payment methods, including bank or ACH payments, may require additional processing or verification time before an order can be released for shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been shipped, we may not be able to modify or redirect the delivery.

Additional shipping charges may apply if an order is returned due to an incorrect, incomplete, or undeliverable address provided by the customer.

Delivery & Package Responsibility

Customers should monitor their tracking information and make appropriate arrangements to receive their packages.

For higher-value electronics, additional delivery protections such as signature confirmation may be required.

If tracking indicates that a package has been delivered but you cannot locate it, please check the delivery location and contact the shipping carrier. You may also contact our customer service team so we can assist with reviewing the shipment information.

Lost or Damaged Packages

If your order arrives damaged, please contact us promptly and retain the product, original packaging, shipping box, and any other materials received with the shipment.

Photos or additional documentation may be requested to assist with a carrier claim or investigation.

For packages that appear to be lost in transit, we may work with the shipping carrier to investigate the shipment before determining the appropriate resolution.

Separate Shipments

Orders containing multiple products may occasionally be shipped separately. In these cases, customers may receive more than one package and tracking number.